VERATEC’s Quality Management Systems are the systems which ISO 9001:2008, ISO 14001:2009 Environment Management System, ISO 45001:2018 Occupational Health and Safety Systems are implemented as integrated.
The products are manufactures so as to meet the international standards:
Turkish Standards: TS 5358 EN 12608, TS 1310, TS 8450 EN ISO 1163-2, TS EN 14351-1+A1, TS EN 1991-1-4, TS EN 13501-1+A1, TS EN 12210, TS EN 12207, TS EN 12208, TS EN 514, TS 822, TS EN ISO 1461
German Standards: RAL GZ 716/1, RAL-GZ 716:2013-04, DIN 53381-1, DIN EN ISO 305
International Standards: ISO 62, EN 477, EN 478, EN 479, EN 513, EN 514, EN ISO 1163-2, EN ISO 178, EN ISO 306, ISO 179-2, EN ISO 8256, ISO 527-1, ISO 527-2, ISO 45001:2018, EN 20105-A03, EN 20105-A02
INTEGRATED MANAGEMENT SYSTEM POLICY
Our Firm’s Integrated Quality Management Policy is:
ON-SITE IMMEDIATE QUALITY (YAK):
On-Site Immediate Quality (YAK) is the team work which is consisted of the relevant departments’ members, the complaints from the customers are evaluated dynamically, problems are solved rapidly, and root-cause analyses are performed. It is implemented simultaneously at various levels such as line, department and factory YAK.
It is an approach which:
The customer is guaranteed with the consideration as “Problems may be understood only if they are analysed at the point they occur and with the actual parts”,
Acted with the awareness to prevent the dissatisfaction which the unsolved problems may generate on the next process and on the customer,
Focuses on the internal and external customer satisfaction,
The communication is provided between the processes, and internal and external customers,
Provide awareness on the aspects which are open to development by paying attention to the voice of customers.
PRODUCT RANGE:
It has 15 different systems which the width varies between 52 mm and 120 mm, the number of chambers vary from 2 to 6. It provides flexibility to its users with its wide range of products which meets the requirements of the domestic and foreign markets with its PVC profile moulds more than 300 in total. As well as its product range, it offers various options to architects and engineers, as well as end users with also its paste colour and seal range in projects.
AFTER-SALES SUPPORT:
The feedbacks, which are obtained by both authorized manufacturer vendor and end user visits, are recorded in the system, and followed up regularly on platforms such as coordination meetings, YAK, etc., and active corrective activities are performed. Both vendor trainings and control visits are performed with after-sales support department.